Speaksmith | Communicating with Integrity
Imagine having the kind of relationship with a client whereby you can spot a need before they do.
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CONSULTATIVE SELLING

Course duration: 1 day – 2 day – Modular

OVERVIEW

Imagine having the kind of relationship with a client whereby you can spot a need before they do.

As your services gain in value and complexity to meet the ever-changing demands of you clients businesses it is no longer enough that your sales force knows your products inside out; even more importantly they need to know the client inside out. Rather than simply meeting a need, can your sales team help your clients identify, clarify and prioritise their needs and be seen as an essential partner rather than an occasional transaction?

This Speaksmith course will help you to develop your skills of inquiry, understand your clients decision making process and present your solutions in a way that resolves, supports and convinces your client at every stage of their buying process; meeting their immediate needs and establishing your advice as a cornerstone in their future decision making.

WHAT WILL I LEARN
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To understand the different stages of sales and decision making and the key elements of the consultative sales approach

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To fully understand the client’s needs and challenges, how their business operates and develop trust

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To deliver value propositions based on clients’ business drivers and needs

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Analyse the patterns of behaviour in your relationships and learn how to make them more productive

THEY SAY

  • ... a true communication specialist, the skills he brings to his customers are deeply practical and very effective

    François Fleury - Head of Business Management at Barclays Private & Corporate Banking

  • He had taught us in one day not only how to be better, but how to keep getting better too

    Adie Kaye - Senior Strategic Consultant at The Behavioural Architects

  • The feedback from all attendees was phenomenal across the board

    Dave Winterlich - CSO Dentsu Aegis Network

  • a rare breed - a slick, impressive trainer with the substance to back up the style

    Simon Bates - Co-founder and Creative Director at Touchpaper

  • ...honesty, focus and relentless determination, instals confidence and a willingness to deliver and drive a return on the time invested in his training

    Nick Reid - Managing Director at TubeMogul

Talk to us to discuss your training needs

Contact Us